Site Transactions
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased.
Ordering
You will receive an order confirmation once your order has been successfully processed. You may check the status of your order at anytime by logging into your account.
Payment Options
We receive bank transfer, credit card and paypal payment. Bank transfer only available via BCA and Mandiri. We accept Visa & Mastercard Credit Card. Paypal only available in US Dollar only.
Availability
Payment should be made strictly in 3 days after check out. We can no longer guarantee item availability if payment made after.
Confirmation
Please confirm once you have made payment, so we can shipped you items right away.
Orders of in-stock items are shipped from our studio within 3 business days after payment received.
Shipping
We use standard JNE to ship our products. Please allow up to 3 days for the items to arrive. For urgent matters, please contact our admin to arrange other alternatives.
Exchange
Exchange is allowed if product is found unsuitable. Just send the items back to our studio and we will shipped item replacement soon after. Exchange is free but you send the items back to us at your expense. If the error is found ours, we will reimburse the shipping fee.
Returns
Returns are not acceptable and we do not transfer funds back into your account.